Support

Before contacting support

• Confirm that your internet connection is active and reopen the app.
• For sign-in issues, use the same Google account that accepted the invitation.
• For missing WHOOP or Strava data, confirm the provider remains connected before requesting a resync.
• For Apple Health data, open Settings in Macro Health and review the current HealthKit connection and sync status.

Include with a support request

Share the affected screen, approximate time, and the request or error identifier shown by the app. Do not send provider passwords, API secrets, or unredacted health documents by ordinary email.

Privacy and account requests

Contact your Team administrator to request access, correction, export, or deletion of your information. Review the Privacy Policy for details.